Authentication & Security

Vantage provides multiple layers of authentication to secure access to your account. This page covers all available security features and how to configure them.

Sign-In Methods

Email & Password

The default authentication method. Users sign in with the email and password they provided during account registration.

• Navigate to the Sign-In page.
• Enter your email and password.
• Click "Sign In".

Passkeys (Biometric Authentication)

Passkeys allow you to sign in using biometric methods like Face ID or Touch ID, or hardware security keys — without entering a password.

Setting Up a Passkey

1. Go to Settings → Account → Security.
2. Scroll to the Passkeys section.
3. Click "Add a passkey".
4. Enter a name for the device (e.g., "iPhone", "MacBook").
5. Complete the biometric prompt from your browser (Face ID, Touch ID, or security key).
6. The passkey is registered and appears in your passkey list.

Managing Passkeys

• Rename — Click the edit icon on any registered passkey to update its name.
• Delete — Click the delete icon to remove a passkey.
• Each passkey shows the device name, whether it's backed up, the creation date, and last used date.

Two-Factor Authentication (2FA)

Two-factor authentication adds a second verification step during sign-in, significantly improving account security.

Available Methods

Enabling 2FA

1. Go to Settings → Account → Security.
2. Find the Two-Factor Authentication section.
3. Choose your method:

Email Verification

• Click "Email" to enable email-based 2FA.
• On your next sign-in, you'll be prompted to enter a code sent to your email.

Authenticator App (TOTP)

1. Click "Authenticator App".
2. A QR code appears on screen.
3. Scan the QR code with your authenticator app (Google Authenticator, Authy, etc.).
4. Enter the 6-digit verification code from your app to confirm setup.
5. TOTP-based 2FA is now active.

Disabling 2FA

1. Go to Settings → Account → Security.
2. Click the option to disable 2FA.
3. Enter your account password to confirm.
4. 2FA is deactivated.

Password Management

Changing Your Password

1. Go to Settings → Account → Security.
2. In the Change Password section:
   • Enter your current password.
   • Enter your new password (minimum 8 characters).
   • Confirm the new password.
3. Click "Update Password".

Forgot Password

1. On the sign-in page, click "Forgot password?".
2. Enter your registered email address.
3. Check your email for a password reset link.
4. Click the link and set a new password.

Account Activity & Logs

Monitor your account security by reviewing activity logs:

1. Go to Settings → Account → Logs.
2. View your login history with timestamps and IP addresses.
3. Review security events (password changes, 2FA changes).

Best Practices

• Enable 2FA on all accounts, especially admin accounts
• Use passkeys for the most secure and convenient sign-in experience
• Use strong passwords — at least 8 characters with a mix of letters, numbers, and symbols
• Review activity logs regularly for any unauthorized access
• Set up domain restrictions in Organization Settings to control which integrations are allowed

Troubleshooting