3 min readUpdated Mar 2, 2026

Roles & Permissions — Walkthrough Guide

Overview

Roles & Permissions let you control what each user can do within the platform. Roles are managed in Settings → Organization → Roles and can be assigned to users during creation or via the Users management page.


Accessing Roles

  1. Navigate to Settings from the sidebar.
  2. In the left navigation panel, under the Organization section, click "Roles".

What Is a Role?

A Role is a named collection of permissions. Instead of setting permissions per user, you create roles (e.g., "Editor", "Viewer", "Admin") and assign them to users. This makes it easy to manage access at scale.

Default Behavior

If a user has no explicit role assigned (empty permissions), they have full access to everything. Permissions are restrictive — you add a role to limit what a user can do, not to grant access.


Available Permissions

PermissionWhat It Controls
manage_organizationView and edit organization-level settings, cross-company sharing policies
manage_integrationsConnect, configure, and manage third-party integrations
manage_usersAdd, edit, deactivate, and delete other users
view_dashboardsView dashboards and tile data
edit_dashboardsCreate, modify, and delete dashboards and tiles
run_workflowsExecute existing workflows
edit_workflowsCreate, modify, and delete workflows
manage_billingAccess billing settings, purchase tokens, manage subscriptions

Creating a Role

  1. Click "Add Role" or "Create Role" on the Roles page.
  2. In the Role Editor Modal, enter:
    • Role Name — A descriptive name (e.g., "Dashboard Viewer", "Data Analyst", "Admin").
    • Permissions — Toggle each permission on or off.
  3. Click "Save" to create the role.

Editing a Role

  1. Find the role in the Roles list.
  2. Click the edit (pencil) icon.
  3. Modify the role name or toggle permissions.
  4. Click "Save".

Note: Changes to a role immediately affect all users assigned to that role.


Deleting a Role

  1. Find the role in the Roles list.
  2. Click the delete (trash) icon.
  3. Confirm deletion.

Warning: Users assigned to a deleted role will revert to having no explicit permissions (which means full access by default). You should reassign users to another role before deleting.


Assigning Roles to Users

Roles are assigned in the Users management page:

  1. Go to Settings → Organization → Users.
  2. Click edit on a user.
  3. Select a role from the Role dropdown.
  4. Click "Save".

Example Role Configurations

"Viewer" Role

Use case: Stakeholders who need to see reports but shouldn't modify anything.

"Analyst" Role

Use case: Data analysts who create dashboards and run workflows but don't manage the organization.

"Admin" Role

Use case: Organization administrators with full control.


Troubleshooting

IssueSolution
User can't see the Roles tabThey need the appropriate admin permissions.
Deleted a role and users lost accessReassign those users to a new role.
Changes to a role not taking effectThe user may need to refresh or sign out and back in.
Need more granular permissionsContact support — custom permission sets may be available.